Setup & Reliability

Set up Sunrise Alarm for reliable wake-ups

Follow this quick checklist once, run a short test, and Sunrise Alarm will be ready for tonight.

Built for gentle wake-ups and calmer wind-downs
Quick setup takes about 2 minutes
Most issues are fixed with one setting change

Start here

Set it up once, then run a quick test

These steps help Sunrise Alarm work reliably before your first overnight use.

01

Allow notifications when the app asks.

02

Turn on alarm permissions your phone requires.

03

Remove battery restrictions if your phone is aggressive about closing apps.

04

Run one same-day test alarm or wind-down before your first overnight use.

Quick test

Run a 60-second confidence test

Use this once after setup so you know everything is working as expected.

  • Create a short test routine a few minutes from now.
  • Keep screen and volume at normal levels.
  • Confirm light, sound, and timing behave as expected.
  • If anything is off, use the fixes below.

Common questions

A few things people often want to know first

These cover the questions that usually come up before someone needs troubleshooting.

What makes Sunrise Alarm different from a standard alarm app?+

Sunrise Alarm focuses on a gentler wake-up flow and also supports bedtime wind-down routines, rather than only firing a single loud alert.

Do I need to buy Premium to use the app?+

No. Sunrise Alarm works on the free plan. Premium unlocks additional customization and capacity limits, and those limits are shown clearly in-app before you upgrade.

Where do I manage a subscription?+

Subscriptions are managed through Google Play, including renewals and cancellations.

What does “Finish at selected time” mean?+

When this is on, the light session starts earlier and ends at your selected time. When it is off, the session starts at your selected time and ends later.

If something still isn’t working

Most likely fixes, in order

Start with the issue closest to yours and work through the checks.

  • Make sure the alarm or wind-down is on and scheduled for the correct day.
  • Check whether battery saver or a similar phone setting stopped it running.
  • Open the app and confirm alarm-related permissions are still enabled.
  • Allow notifications so Sunrise Alarm can show alerts and reminders.
  • Turn on exact alarm access if Android asks for it.
  • Follow any in-app setup prompts if your phone has extra restrictions.
  • Disable battery optimization for Sunrise Alarm if your phone offers it.
  • Keep the app updated so setup guidance matches your device.
  • Run a quick same-day test after changing battery settings.
  • Check phone alarm and media volume.
  • Confirm the selected scene and sound are still assigned to that routine.
  • Reopen the app and run a test again.
  • Make sure you’re signed in with the same Google account used for purchase.
  • Check Google Play subscription management to confirm status is active.
  • Use restore in app settings if available.
  • “Finish at selected time” ON: session starts earlier and ends at selected time.
  • “Finish at selected time” OFF: session starts at selected time and ends later.
  • Re-test once after changing this option.

Still need help?

If you’re still stuck, send your phone model, Android version, app version, and a short description of what happened so support can help faster.

Contact support